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Total Service

The Caesars Entertainment Corporation Service Vision of delivering superior Customer Service through our “friendly & helpful” employees is critical to our organization’s success. Caesars Entertainment Corporation's reputation for superior Customer Service is world-renowned and reflected by our customers’ loyalty. The Total Service team’s Service Mission is to attract new customers with our service reputation, while encouraging existing customers to visit more often and consolidate their play. When you build your career on our Total Service team, you will:

The Total Service Team is comprised of corporate executives with Total Service Regional Vice Presidents. Property-specific careers include Customer Service Managers and support staff. Together, we ensure that Caesars Entertainment Corporation achieves its goal of continual improvement and the delivery of service excellence.