Customer Service Representative
System minimum requirements for video playback:
* Windows XP SP2: IE7 with Flash 9; Firefox 2 and 3 with Flash 9 and above
* Mac OS X: Safari with Flash 9
To download and install the most current version of Adobe Flash Player,
please visit the Adobe web site
My name is Trevence McNeal and
my job title is Customer Service Representative.
What ROLE do you play?
The role that I play in the success of Harrah's is bringing the guests back, welcoming the guests, making them feel comfortable and at home.
And we have a lot of regular guests that come back because they say that the hotel staff is very friendly.
What MOVES you?
I joined Harrah's because I was interested in the casino business,
working with people and interacting with great co-workers.
SING the praises of your team.
Oh, we have a great team at the hotel front desk. We work well together. We have a great time at work.
We've been working together so long, so I think that's why we interact so well together.
What INSPIRES you?
I love working at Harrah's because I am a people person so we get to interact with a lot of people. And then we just have a great staff. So I enjoy going to work.